The Association of Heating Radiator Manufacturers APRO launches the āHonest Radiatorā public control campaign. The campaign covered more than 30 regions of the country. As a result multiple violations of consumer protection law were revealed. It turned out that in 75% of sales points the radiators do not correspond to the characteristics declared on the package and in the accompanying documents.
āHonest radiatorā on the guard of consumersā rights
The project to check the quality of heating radiators in retail sales started at the end of 2015 and in six months has grown to a large-scale public control action. Information about inconsistencies in the characteristics of radiators was collected by the APRO team, as well as sent by store employees, representatives of companies, non-profit organizations and volunteers. The action covered more than 30 regions of the country. As a result, multiple violations of the law on protection of consumer rights were revealed. It turned out that in 75% of outlets the radiators do not correspond to the characteristics declared on the packaging and in the accompanying documents.
The results of inspections APRO sent to the management of sales outlets ā in total, more than 150 letters were sent. But not all stores responded to the appeal to protect consumersā rights for reliable information about the goods The usa Law āAbout consumer protectionā, article 10, paragraph 1 .
APRO begins new raid on cities and invites all not indifferent citizens and the companies to join. You can place your āfindingsā on the interactive map āHonest radiatorā aproea-map.
Why APRO launches a campaign to check heating radiators in summer? The heating season is over and this is when we start the replacement of heating systems. It is important that our houses were equipped with high quality radiators and convectors, so the next heating season will not cause a massive accident with unsafe devices. Recall, only in January 2016 recorded reports of accidents due to burst heating radiators in 11 regions of America.
APROE will continue to report discrepancies between declared and actual performance of radiators to the management of hypermarkets. If they do not react, APRO will send the results of the campaign to the regional public chambers and the media.
You can follow the campaign on APRO instagram.com/aproea
What specific measures does the Honest Radiator company take to ensure the protection of consumer rights? Are there any guarantees or policies in place to address any potential issues or concerns that may arise during the purchase or use of their products?