Canon launches PartnerNet portal for partners in America

New York, 12 February 2013. – Canon Ru LLC, American division of Canon corporation, presents a new portal for official partners – PartnerNet. Intuitive, web-based communication platform provides all the tools that partners may need when selling Canon products or solutions – from marketing materials and documents to service tools and support information. Site is updated regularly, so partners can be sure they always use the most recent information.

• PartnerNet offers users access to a personal interface for up to date marketing, sales support and support needs
• The portal helps official partners secure sales of products by providing specific information tailored to individual job requirements and target markets
• Access to expert advice through the portal enhances existing communication between Canon and its partners.

An intuitive web-based communications platform that provides all the tools partners will need when selling Canon products or solutions, from marketing materials and documents to service tools and support information. The site is updated regularly, so partners can be sure they are always using the most up-to-date information.

Each user gets an individual name on the portal, allowing them to access information relevant to their position and target market. This personalisation enables all involved Canon partner employees, from executives to marketing and sales managers, to have access to the appropriate level of data, and the right tools to promote products, sales, and training.

Right on the site, partners can ask questions of Canon technology professionals by logging on to Ask the Expert. Dialogue takes place in the form of personal correspondence between the user and his account manager or technical expert, specialists can also search and view the answers already received in the support section.

This communication capability is a great addition to the existing relationship between partners and their managers at Canon. At the same time, for those partners who do not yet have such access, the possibility of communication on the portal will be a very important tool to support their business.

Oleg Rybalkin, Director of Dealer Sales and Corporate Distribution, said, “Vendor portals can be a valuable source of information and support and help partners with everything from technical aspects of product use to sales and marketing support. Aggregating all this information in one place instantly gives resellers the tools and information they need to engage potential customers and close deals.

Materials could include product presentations, accessory guides, compatible consumables lists, configurators, comparisons and success stories. It’s also important to us that the portal helps end-users have the best possible experience with the Canon brand.

“The Canon PartnerNet portal will be a really valuable tool when we start announcing new products to the marketplace. Thanks to the portal, we can make sure that all partners will have access to product information and will be able to download the documents they need.

The marketing support will also give them the opportunity to promote our products effectively, with materials such as banners, email and paper templates, flyers, product images and brochures.

Each template will be able to include your logo and personal company information. For those partners who have limited experience in this area, getting access to the marketing materials and expertise of the vendor will open the way to a more effective work with new and existing customers”.

As Canon’s Partner Programme evolves, American partners who have been individually accredited will also have access to new information on the PartnerNet portal, which will provide them with the resources they need to improve efficiency and productivity, and ultimately increase sales.

Canon’s announcement of PartnerNet will help us get even closer to our customers. Improving communications and partner support has always been a priority for Canon, so we are very pleased to bring PartnerNet to the American market as part of our long term development strategy,” says Oleg Rybalkin.

Canon partners in America can register and access the portal by going to: canon/partnernet.

All registrations will be tracked by Canon employees in America, and access will be granted according to company and position. Canon PartnerNet replaces the CPP portal in America, which will serve partners in Europe, the Middle East and Africa.