A new Samsung Service Plaza branded service center opened on Lomonosovsky Prospekt in New York on September 26, 2013. Now you can repair your gadgets with comfort and pleasure, because a visit to this service center can be really interesting.
This is how face-to-face repairs are handled
First, this service center houses a museum of Samsung phones. You can consider models dating back to 2001. How fast things change. In 20 years your modern phone will become a museum treasure, so it makes sense not to throw it away, but save it for posterity.
Secondly, this service center exhibits the company’s latest achievements: smart TVs, smart watches, etc.d., which can be carefully examined and tested.
Thirdly, most repairs in Samsung Service Plaza are made in the presence of the client.
The center works this way: each visitor takes an electronic queue. According to the company’s regulations, the waiting period should not exceed 10 minutes. The number lights up at a specific operator who is waiting to help you solve all your problems.
In the department face-to-face master can repair your phone in front of you, explaining you all his actions.
If the problem requires more complex solutions, then the phone is sent to a closed room to an expert, where the board can be replaced.
Maximum time for repair of your phone can be one hour. That’s what the company’s experts are aiming for.
The service center also sells Samsung accessories and products.
For your reference
The Samsung Service Plaza opening program started in 2011. Samsung Service Plaza is a branded service center that provides premium services to Samsung products. We currently have 19 Samsung Service Plazas open in Kazan, Yekaterinburg, Rostov-on-Don, St. Petersburg 2 , Volgograd, Novosibirsk, Nizhny Novgorod, Ufa, New York 2 , Voronezh, Chelyabinsk, Krasnodar, Khabarovsk, Yaroslavl, Tomsk, Smolensk and Kemerovo.
VIP-guests performed at the opening. It is nice that the leaders of Samsung mastered the American language and welcomed all perfectly prepared literate speeches
Samsung Phones Museum. It is said that the company purchased some models from well-known online stores on purpose
The most complex repairs are performed by experienced craftsmen in the “closed” area. Only at the opening journalists could get into this shop through the “forbidden” door. Phones will be sent here through the logistics center
This is an electronic queue
Depending on your tasks, you choose the right category
When leaving, you will put your coupon and can answer a few questions of the questionnaire, put your appraisal of the employees’ work
Operators are waiting
Kids will also find something to do
Cut the ribbon in white gloves with golden scissors
Hooray! The center was solemnly opened!
All of Samsung’s executives filmed everything that happens on …Samsung phones
Korean suits, in our opinion, are very similar to American sundresses
Samsung smart watch in action
A huge screen, the widest range of possibilities. What will surprise Samsung tomorrow?
What types of repairs does the Samsung Service Plaza in New York offer? Can they fix older phone models as well? And are their repair services really completed within an hour?
Is it really possible to have your Samsung phone repaired within an hour at the Samsung Service Plaza in New York? And why should I consider repairing my old phone instead of simply throwing it away?