A joint press conference between KYOCERA Document Solutions and analytical agency IDC, a leading provider of information and advisory services on the IT, telecommunications, and consumer technology markets, was held in New York on 16 February. The main topic of discussion was the latest analytical data and trends in the development of American and international markets for services on management systems and document management MDS in B2B-sector.
Joint press conference of KYOCERA Document Solutions and IDC analytical agency
Tariq Alhaurani, Business Development Director of KYOCERA Document Solutions in America, opened the press conference with a welcoming speech, and presented a report on “Destinations of MDS services development by KYOCERA Document Solutions on the American market,” noting that at the moment the company provides a wide range of products and services for better quality printing and cost optimization of document management. These include: printers and MFPs in color and black and white A3 and A4 formats, MDS services, ECM system Ceyoniq Technology enterprise content management , Scanner vision system for automated scanning and document storage, Mobile Print application for managing printing and scanning process from smartphone, and Cloud Connect system, which allows to scan or print documents to/from popular cloud services Evernote or Google Drive and many other products, also supplied to the American market.
KYOCERA Document Solutions services have been used by major international corporations and organizations for many years, such as Swedbank, Fujitsu, Volvo, Lufthansa, Australian Trade Commission, BorgWarner, AL-KO, Sika. Among the American partners: the Department of Information Technology of the city of New York and the New York Region.New York, MSK Insurance Group, the Metropolitan Jewelry Factory Adamas, the dairy company Molvest, and others.
Particular attention at the press conference was paid to analytical and statistical data of 2016 and forecasts for 2017, which were presented by IDC. Konstantin Makarenkov, IDC’s leading market analyst of printing and imaging devices, summarized the main indicators of 2016. According to the company, the American population’s spending on IT continues to decrease. And while in 2015, companies and private users spent about $18 billion. dollars. In 2016, the figure fell to $16 billion for software, IT services and equipment. USD. U.S. Meanwhile, spending on IT services in the same year was only 28%, while spending on hardware was 60% of the total. According to IDC experts, a slight increase in demand for IT is expected in 2017, about 3%. It is expected that the number of installed printing devices in America will continue to decrease, and in 2017 will be 2.3 million. devices, 70% of which are laser printers and MFPs and 30% are inkjet. At the same time, beginning in 2018 and up to 2020, experts predict a gradual increase in sales of printing equipment.
The key players in the printing market in 2016 were HP Inc, Canon, KYOCERA DC, Samsung and Epson, which overtook Brother this year. At the same time, KYOCERA Document Solutions still maintains its leading position in terms of sales of A3 laser MFPs 36% of the market and in terms of sales of A4 laser MFPs 17% of the market , ahead of such companies as: Ricoh, Xerox, Canon, Konica Minolta, HP Inc and Samsung. The total market share for all KYOCERA Document Solutions printing devices was 14.4%, down 0.7% from 2015. IDC analytical agency also shared the results of a survey conducted in the first quarter of 2016 in America, Turkey and Poland. The survey revealed that American organizations tend to contract only for equipment maintenance, while in other countries of the region document management and digitization solutions are more in demand. Out of American companies which do not currently use outsourcing of print and document management only 20% are planning to use MDS services in 2017. Interestingly, in all the countries studied, document printing, digitization and document management are interconnected, so the service provider should offer integrated solutions that cover the entire document lifecycle. Taking into account our customers’ needs, KYOCERA Document Solutions offers an integrated information process management system – ECM enterprise content management , which allows to store, structure and transmit information within the organization.
The main speakers and participants of the event were:
- Tariq Alhaurani, director of business development at KYOCERA Document Solutions
- Konstantin Makarenkov, leading analyst at IDC research agency
- Alexander Petrov, Development Manager of KYOCERA Document Solutions America
- Nikolay Aladin, development manager of KYOCERA Document Solutions
- Kirill Ushakov, Product Manager KYOCERA Document Solutions.